Our LEGAL NOTICE

Corporate name of the operating company: La Collection des Hôtels du Vignoble
Registered office address: 43 rue Raynouard 75016 Paris
RCS number: Paris B 920 548 211
Siret number: 92054821100019
This website is hosted by: The Geek Family

By accessing this site, you are informed that the use of the internet requires compliance with a set of regulations, including those related to copyright and data protection laws. La Collection des Hôtels du Vignoble and The Geek Family cannot be held liable for any errors or omissions, with the publisher reserving the right to modify and update the site’s data at any time. For any bookings of more than 7 rooms or 7 nights, specific cancellation conditions may apply. A deposit of 30% will be required upon confirmation, with full prepayment due before arrival.

In accordance with the French Intellectual Property Code, reproduction for any purpose other than personal use, as well as the sale, distribution, publication, adaptation, or communication, whether partial or complete, of the data (presentation, layout of the site, photos, texts, and illustrations protected by copyright) is strictly subject to prior written authorization from the rights holders mentioned above.

Any user who has provided personal information, either directly or indirectly, has the right to access and correct this information in accordance with law no. 78-17 of 6 January 1978 (Data Protection and Privacy), by contacting the site administrator.

IDENTITY OF THE DATA CONTROLLER

The Site is operated by the company whose contact details are provided above.
Access to the website and use of its content are governed by the terms of use described below.

NATURE OF PERSONAL DATA

“Personal data” refers to any personal information that you may share with the operating company, which could allow the company, either directly or indirectly, to identify you as an individual, such as during a website visit, a request for information, a room reservation, or other services.

PERSONAL DATA COLLECTED

You may be asked to provide personal data when browsing the operating company’s website.
The mandatory or optional nature of the requested information is indicated by an asterisk (*) when collected. Information marked with an asterisk is mandatory as it is essential for processing your various requests. Other information is intended to help us get to know you better and improve the services offered to you. Therefore, they are optional.
The operating company collects and processes your personal data, including your first name, last name, email address, billing address, phone number, IP address, login data, browsing data, preferences, and areas of interest (e.g. non-smoking room, preferred room, type of stay…), and your online reviews.

WHEN IS YOUR PERSONAL DATA COLLECTED?

• When you browse the website (IP address and cookies) and view products or services;
• When you provide feedback/comments to the operating company in certain sections, via questionnaires or contact forms, or on the operating company’s official social media pages;
• When you send an email to the operating company;
• When you subscribe to the company’s newsletter;
• When you share a page or offer via email or through a social network;
• When you respond to a satisfaction survey;
• When you request a quote.

STORAGE OF DATA

The collected information is stored in our various booking systems on secure, SSL-certified databases.
This database includes: clients’ names, addresses, phone numbers, job titles, company names, and credit card details. We may also store other information such as your preferences for rooms, meals, drinks, and other services, as well as your stay history at our establishment.

PURPOSE OF DATA COLLECTION BY THE OPERATING COMPANY

Through the website, the operating company collects data about you that is strictly necessary for the following purposes:

1. To manage your information and booking requests, as well as any loyalty programs;
2. To improve and personalize the operating company’s services to facilitate your browsing on the website;
3. To manage and follow the entire customer relationship;
4. To manage subscriptions to the operating company’s newsletters and promotional offers;
5. To handle your access requests in accordance with applicable law;
6. To manage unpaid balances and disputes;
7. To process job application requests from the operating company’s job offers or any unsolicited applications;
8. To measure quality and customer satisfaction.

 

Failure to provide mandatory information will result in your request not being processed.

TRANSPARENCY AND PURPOSE:

No personal data is or will be collected without your knowledge. The optional or mandatory nature of the information to be provided to the operating company as part of the data collection on the website will be clearly indicated to you, through the presence of the asterisk symbol (“*”). The operating company collects and processes your personal data solely for the purposes described in these Legal Notices.

PROPORTIONALITY AND RELEVANCE:

The operating company only collects and processes personal data that is necessary for the proper processing of your request or for personalizing the services offered to you.

DATA STORAGE PERIOD:

The operating company retains your personal data only for the period necessary for processing, in accordance with the applicable law.

SECURITY AND CONFIDENTIALITY:

The operating company is committed to taking the necessary measures to ensure the confidentiality of data and not to disclose it to unauthorized third parties. We may be required to transmit your personal information to local authorities if required by law or in the context of an investigation, and in compliance with local regulations. As with most websites, certain information is automatically recorded via a protocol. This includes protocol addresses (IP address), browser type, internet service provider, referral and final pages, operating system, date, time, and clickstream data. Cookies do not record information provided by users during an online reservation or when registering a customer account. Cookies identify your browser rather than you personally and cannot, on their own, reveal your identity.

RESPECT FOR YOUR RIGHTS:

You are informed of your rights to query, access, rectify, and object for legitimate reasons, as well as your right to object to commercial prospecting, in accordance with the provisions of Law No. 78-17 of January 6, 1978.

RIGHTS OF ACCESS, RECTIFICATION, AND OBJECTION:

In accordance with Law No. 78-17 of January 6, 1978, relating to Computing, Files, and Freedoms, you have the right, upon written request, to access and rectify the information concerning you.
You can also, for legitimate reasons, object to the processing of your data.
To exercise any of these rights and obtain information concerning you, please contact the operating company, whose contact details are available at the beginning of these Legal Notices.

When browsing the website, certain information related to the navigation of your device may be recorded in files called “Cookies” installed on your device, subject to the choices you have made regarding cookies, which you can modify at any time.
A cookie is a small text file stored in a dedicated area of your device’s hard drive when visiting an online service through your browser. It allows the issuer to identify the device in which it is stored during the validity or recording period of the cookie.
The cookies issued by the operating company are used for the purposes described below, during the validity period of the relevant cookie, subject to your choices resulting from the settings of your browser software used during your visit to the website, which you can modify at any time.
Cookies from partner companies (third-party cookies) may be placed on your computer via the website’s pages.
Only the issuer of a cookie can read or modify the information it contains.
Different types of cookies are used on the website, and they serve different purposes. Some are necessary for your use of the website.

ANALYTICAL COOKIES

These cookies allow the operating company to:

• Generate statistics and information on the various elements of the website (sections and content visited, browsing path) to improve the browsing experience offered.
• Count the total number of advertisements displayed in its advertising spaces, identify these ads, their number of views, clicks, and browsing information.

Examples of analytical cookies

• _ga Analytics: Records browsing data
• __utm Analytics: Records browsing data
• _gac Campaign: Records data from advertising campaigns

SOCIAL NETWORK COOKIES AND PLUG-INS (SOCIAL BUTTONS)

The operating company may include tools on the website to share content with others or make others aware of your consultation or opinion on content from our website. This is particularly the case with social media buttons such as Facebook, Twitter, etc.
The operating company has no control over the process used by the following social networks to collect information:

• Facebook Connect: Login using your Facebook account
• Facebook Social Graph: Share page on Facebook
• Pinterest: Share page on Pinterest
• LinkedIn: Share page on LinkedIn
• Instagram: Share page on Instagram

COOKIES AND MACHINE IDENTIFIERS FOR SECURING TRANSACTIONS

We inform you that during your order, the operating company or its service providers acting on its behalf may place cookies or collect information related to your device, including the necessary technical security attributes required to recognize the equipment (computer, tablet, or mobile phone) in order to identify your equipment for securing transactions in your interest.

ADVERTISING COOKIES

The advertising content (graphics, animations, videos, etc.) displayed in the operating company’s advertising spaces may contain cookies issued by third parties, which can, during the validity period of the cookies, count clicks and also offer you the most relevant advertisements based on your browsing behaviour, interests, and preferences. Refusing advertising cookies does not affect your use of the site and will not stop ads from appearing on the site or online. It will only result in the display of ads that do not take your interests or preferences into account. These cookies mainly depend on advertising networks. We cannot list them exhaustively:

• AdWords: Purchase of sponsored keywords displayed on Google
• Facebook Custom Audience
• Targeted advertising: Recording of the browsing path

ADVERTISING TARGETING

The site may contain cookies issued by third parties (agencies and advertising tools) that allow them, during the validity period of this cookie, to collect browsing data related to devices connecting to our websites, as well as to offer you advertising content that corresponds to your previous browsing on the site.
Under no circumstances does this data collection allow these providers to personally identify you. Your name, surname, username, postal address, email address, and password are never shared with third parties without your prior and explicit consent.

YOUR CHOICES REGARDING COOKIES

Several options are available for managing cookies. Any settings you make may affect your internet browsing and access to certain services that require the use of cookies.

CHOICES OFFERED BY YOUR BROWSER SOFTWARE

You can customize your internet browser (Google Chrome, Internet Explorer, Mozilla Firefox, etc.) to either allow cookies to be stored on your device or to block them.

REFUSAL OF COOKIES

If you refuse to store cookies, certain features, such as identification/login to your personal space, or personalization of your browsing (such as selecting your preferred language), will no longer be available.
The operating company disclaims any responsibility for the consequences of degraded service and functionality resulting from the refusal of cookies.

HOW TO EXERCISE YOUR CHOICES, ACCORDING TO THE BROWSER YOU USE?

For cookie management and choices, the settings for each browser are different. These are described in the help menu of your browser, which will guide you on how to modify your cookie preferences.

For Internet Explorer™:
Link to instructions for Internet Explorer

For Safari™:
Link to instructions for Safari

For Chrome™:
Link to instructions for Chrome

For Firefox™:
Link to instructions for Firefox

FOR MORE INFORMATION ON COOKIES

The operating company invites you to visit the CNIL website at the following address: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser

CONSUMER MEDIATOR CONTACT

In accordance with Articles L. 616-1 and R. 111-1 6° of the Consumer Code, the customer has the right to contact the Tourism and Travel Mediator, whose current contact details are as follows:
Tourism and Travel Mediator
MTV Médiation Tourisme Voyage
BP 80 303
75823 Paris Cedex 17